You can now collect meaningful feedback without ever leaving Salesmate.
With the new Surveys feature, you can create and launch NPS, CSAT, or fully customized feedback forms directly from your Salesmate account. Whether you’re gathering customer satisfaction data, validating new features, or simply getting closer to your users—Surveys make it easy.
Key highlights:
- Design and send feedback forms within Salesmate
- Track responses in real time
- Trigger follow-up actions based on survey results
- Manage the entire feedback loop from one place
Turn customer insights into action and make every response count. Surveys are now available in your Salesmate account. Learn more
Will the domain/link be unbranded or will it have salesmate’s name in it?
Hey there, thanks for reaching out!
You can share surveys with your customers in several ways, depending on what works best for your workflow:
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Share Survey – Sends the survey using your Salesmate account’s branded link.
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Embed Code – Add the survey directly to your website.
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Email Campaigns – Send the survey as part of your email marketing.
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Automated Surveys – Use Smart Flows to send surveys automatically when your conditions or triggers are met.
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Web/Mobile App – Share surveys directly from the app.
Except for the first option, all other methods use an unbranded link.
If you have any other questions or need help choosing the right method, feel free to ask!