Place calls on hold when using Web (Browser) Version

I primarily use the web version of Salesmate, and there is no ability to put a call on hold. This is a necessary function for any web-based calling system. Can this be added, please?

Hi Leatrice,
Thank you for your feedback. We understand how important the call hold feature is for web-based calling. While it’s not currently available, we’ve shared this with our product team for consideration in future updates. We’ll keep you posted on any progress!