Upcoming Inbox and Email Improvements

We’re working on a few improvements to make messaging and availability easier to manage.

  • Email widget improvements
    Delivery status, tracking, and send channel will be visible in a single view.

  • Unified Inbox upgrades
    Support for cross-workspace conversations and more contextual replies in WhatsApp.

  • Unified business hours
    Business hours will be shared across chat and the meeting scheduler for better consistency.

More details will be shared once the release is complete.